Dexcom Studio

How do I reset my password?

To reset your Dexcom password, follow the steps below.

If you know the username, do the following:

Go to https://store.dexcom.com/user/password. Under the “Username”, type in your username and click ‘Submit’. This send you an email.
Click on the link in the email.
The system will ask you to change your password.

If you do not know your username:

How do I change my mailing or shipping address?

To change your mailing or shipping address, do the following:

How do I view past orders?

To view past orders, do the following:

How Do I recover my dexcom username?

To recover your username online, take the following steps:

Go to https://store.dexcom.com/user/password
Enter your email address and click on the 'Submit' button.
An email will be sent to that email address. It will list any usernames associated with that address.

How do I add Insurance Information to My Online Account?

To add insurance information to your Dexcom online account, take the following steps:

Contact Dexcom

If you are a clinician and want to learn more about Dexcom’s Continuous Glucose Monitoring Systems, please fill out the form and a Dexcom representative will contact you.

If you are a Dexcom User or Patient, please contact Dexcom here.

The information you provide will be sent securely and subject to the Dexcom Terms of Use and Privacy Policy.