FAQs

How will patients be informed of the new instructions for CGM-based dosing?

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Dexcom G5 Mobile CGM Systems shipped after the new indication was approved will contain an updated Getting Started Guide, tutorial (USB insert) as well as abbreviated instructional inserts sheets in both sensor and receiver kits. The inserts will also be included in sensor re-order boxes. Patients may train with their HCP using the instruction sheet. Or they may choose to self-train with the Getting Started Guide, tutorial or full User Guide.

Existing patients (with a confirmed email) who had already purchased the G5 Mobile System will be notified via email and postal mail about the new indication and will receive sensor re-orders with the abbreviated instructional inserts.

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If you are a clinician and want to learn more about Dexcom’s Continuous Glucose Monitoring Systems, please fill out the form and a Dexcom representative will contact you.

If you are a Dexcom User or Patient, please contact Dexcom here.

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