FAQs

What should I communicate to my patients?

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You should communicate:

1. A blood glucose meter should still be used to make treatment decisions under any of the these circumstances:

The patients’ Dexcom G5® Mobile CGM Receiver or compatible smart device* is not displaying both a glucose reading and a directional arrow.
Their symptoms or expectations do not match the CGM reading
They have taken acetaminophen.

2. For System calibration - a fingerstick is required every 12 hours to calibrate the Dexcom G5 Mobile CGM System.

3. Additionally, it is important to review the following with them:

Avoid insulin “stacking” (taking insulin doses too close together)
Proper fingerstick technique—especially to ensure accurate calibrations
To trust their instincts; in other words, “When in doubt, get your meter out.”

4. Inform them they can still use a meter to confirm treatment decisions if they are more comfortable doing so.

Contact Dexcom

If you are a clinician and want to learn more about Dexcom’s Continuous Glucose Monitoring Systems, please fill out the form and a Dexcom representative will contact you.

If you are a Dexcom User or Patient, please contact Dexcom here.

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