Dexcom CLARITY

How do patients share data with my clinic?

If your clinic has a Dexcom CLARITY account, add the patient to your patient list, then click Share data to print or email a share invitation. The patient enters the Temporary Authorization Key from the invitation in either their personal Dexcom CLARITY account or in their Dexcom CLARITY app. Once sharing is established, it continues until the patient or clinic decides to stop sharing and manually stops it within Dexcom CLARITY.

Is patient data shown in real-time or is it delayed?

For mobile users, CLARITY displays glucose data from a Dexcom CGM system 3 hours after the data is captured. This means that the most recent data you view in CLARITY is at least 3 hours old.

For Dexcom Receiver users, the data is as current as the last upload.

What reports can I view in Dexcom CLARITY?

  • Overview - presents up to four clinically relevant patterns, dashboard statistics as well as the patient’s Best Day. This quick summary can help focus the discussion on problem areas contributing to hyper- and hypoglycemia. When printed, this one page summary contains all information for billing 95251* -  a CPT code covered by most insurance carriers.
  • Patterns - dive deeper into each of the four clinically relevant patterns. Each pattern provides graphs of the days that contribute to that pattern.

What do I do without eA1C? What do I tell my patients who use this metric?

Estimated A1C (eA1C) is not a replacement for a laboratory hemoglobin A1C test. eA1C is one measurement in the overall spectrum of diabetes management metrics. Dexcom CLARITY provides other measurements that can be useful for consideration in connection with management and therapeutic decisions such as time in range, average glucose, hypoglycemia risk, and glucose patterns.

How do I view patient data?

Once a patient has been added to the Patient list, click the patient name to invite them to share their data or choose to upload receiver data. Once sharing has initiated or receiver uploaded, click the patients' name, then click Go to interactive reports.

How does a clinic get started with Dexcom CLARITY?

Register your clinic at https://clarity.dexcom.com/professional/registration. Whoever completes the registration will be considered the account administrator with full ability to add and manage staff accounts. 

Who do I contact with questions about Dexcom CLARITY?

If you have questions about CLARITY, please contact Dexcom CARE team at PatientCare@dexcom.com or call 877-339-2664.

How do I know when Dexcom CLARITY has been updated?

For every release, a notification banner is posted at the top of the Dexcom CLARITY on the day of the release. Follow the banner’s link to read the release notes. If the Uploader software is updated, the notification banner posts 2 weeks before the release.

What do I do without eA1C? What do I tell my patients who use this metric?

Estimated A1C (eA1C) is not a replacement for a laboratory hemoglobin A1C test. eA1C is one measurement in the overall spectrum of diabetes management metrics. Dexcom CLARITY provides other measurements that can be useful for consideration in connection with management and therapeutic decisions such as time in range, average glucose, hypoglycemia risk, and glucose patterns. 

Can I export raw data?

Yes. Dexcom CLARITY has the option to export data as a CSV file viewable in Excel. Export from one patient by clicking the patient name, then click Export. Or, export for all patients in your Partient List by clicking Export all data from the top of your Patient List page.

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Contact Dexcom

If you are a clinician and want to learn more about Dexcom’s Continuous Glucose Monitoring Systems, please fill out the form and a Dexcom representative will contact you.

If you are a Dexcom User or Patient, please contact Dexcom here.

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