We are committed to ensuring that you and your patients have a positive experience using Dexcom Continuous Glucose Monitoring (CGM) Systems.



Dexcom CARE team

As part of our efforts to help empower patients to manage their diabetes, the Dexcom CARE program offers free continuous glucose monitoring (CGM) in English and Spanish guidance from a special team of CGM experts.

This curated team is here to support your clinic and help patients get started with their Dexcom CGM Systems. Dexcom CARE representatives are accessible via phone or video consultations, helping you maximize the features and benefits of Dexcom CGM in an interactive way.

Contact Us

Phone/Video Consultation: 1-888-738-3646


Monday-Friday, 6:00 am to 5:00 pm PST 

Subject to change 

Global service

global service and support

Our Global Service and Support specialists are available to provide you with product support and troubleshooting. Our support services and additional resources including instructions for use, FAQs, and instructional videos are available in English and Spanish.

Training Resources

Resources in Spanish

Contact methods

USA global service and support: 1-844-607-8398

Canada global service and support: 1-844-832-1809


Contact Us

If you are a healthcare provider and want to learn more about Dexcom, please fill out the form and a representative will contact you. If you are a Dexcom User or Patient, please contact Dexcom here.

Contact Reason

Please note: To ensure a successful transaction, please provide information that matches the Provider’s medical license information. A valid business address is required for a request to be fulfilled.

Dexcom G7 samples are the only version currently available online.

Do not include prefix (Mr., Mrs., Dr.)
As listed on Provider’s medical license (no MD, Jr., Sr.)
Please use the Provider's NPI
Is your patient on a connected pump device?


By choosing to request info, you are granting Dexcom, Inc. permission to process your personal information to send you additional information and promotional communications related to Dexcom products. You may opt-out of these communications at any time. Dexcom respects the privacy and confidentiality of your personal information. The information you provide will be sent securely and subject to the Dexcom Terms of Use and Privacy Policy.