Support

We are committed to ensuring that you and your patients have a positive experience using Dexcom Continuous Glucose Monitoring (CGM) Systems.

 

 

Dexcom CARE team

As part of our efforts to help empower patients to manage their diabetes, the Dexcom CARE program offers free continuous glucose monitoring (CGM) guidance from a special team of certified diabetes educators (CDE) and other healthcare providers.  

This curated team of clinical account trainers and CDEs are here to support your clinic and help patients get started with their Dexcom CGM Systems. Dexcom CARE representatives are accessible via phone or video consultations, helping you maximize the features and benefits of Dexcom CGM in an interactive way. 

Contact Methods 

  • Phone Consultation: 1-877-339-2664 
  • Video Consultation: 1-877-339-2664 

Available: 

  • Monday-Friday, 6:00 am to 5:00 pm PST 
  • Saturday, 7:00 am to 1:30 pm PST 
  • Subject to change 
CARE team
Global service

Global service and support

Our Global Service and Support specialists are available to provide you with product support and troubleshooting.

Training Resources

Contact methods

  • USA global service and support: 1-844-607-8398
  • Canada global service and support: 1-844-832-1809

Contact Us

If you are a healthcare provider and want to learn more about Dexcom, please fill out the form and a representative will contact you. If you are a Dexcom User or Patient, please contact Dexcom here.

 

By choosing to request info, you are granting Dexcom, Inc. permission to process your personal information to send you additional information and promotional communications related to Dexcom products. You may opt-out of these communications at any time. Dexcom respects the privacy and confidentiality of your personal information. The information you provide will be sent securely and subject to the Dexcom Terms of Use and Privacy Policy.