Support

We are committed to helping patients have a positive CGM experience and better diabetes management.

Tech Support

Our technical support specialists are available to provide you with product support and troubleshooting.

Training Resources

Contact Methods

USA Tech Support: 1-844-607-8398 Canada Tech Support: 1-844-832-1809

Dexcom CARE® Team

At Dexcom, we care about keeping patients one step ahead of their diabetes. That is why we have introduced Dexcom CARE— a program that offers free continuous glucose monitoring (CGM) support from a team of certified diabetes educators (CDE) and other health care professionals. Our Dexcom CARE team of clinical account trainers and CDEs are here to help your clinic and patients get started with the Dexcom CGM System. We provide live, interactive support as you discover the value of CGM.

Contact Methods

Phone Consultation: 1-877-339-2664 Video Consultation: 1-877-339-2664
   Email: patientcare@dexcom.com
 

Available Monday-Friday, 5:30 am to 8:00 pm PST. Subject to change.

Contact Dexcom

If you are a clinician and want to learn more about Dexcom’s Continuous Glucose Monitoring Systems, please fill out the form and a Dexcom representative will contact you.

If you are a Dexcom User or Patient, please contact Dexcom here.

The information you provide will be sent securely and subject to the Dexcom Terms of Use and Privacy Policy.