Support

We are committed to helping patients have a positive CGM experience and better diabetes management.

Dexcom CARE® Team

At Dexcom, we care about keeping patients one step ahead of their diabetes. That is why we have introduced Dexcom CARE— a program that offers free continuous glucose monitoring (CGM) support from a team of certified diabetes educators (CDE) and other health care professionals. Our Dexcom CARE team of clinical account trainers and CDEs are here to help your clinic and patients get started with the Dexcom CGM System. We provide live, interactive support as you discover the value of CGM.

Contact Methods

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Phone consultation contact information for Dexcom CARE team.
Phone Consultation: 1-877-339-2664
Video Consultation: 1-877-339-2664
   
Email: patientcare@dexcom.com
 

Available:

  • Monday-Friday, 6:00 am to 7:00 pm PST
  • Saturday, 6:00 am to 2:30 pm PST
  • Subject to change

Global Service & Support

Our Global Service & Support specialists are available to provide you with product support and troubleshooting.

Training Resources

Contact Methods

USA Global Service & Support: 1-844-607-8398

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Phone consultation contact information for Dexcom CARE team.
Canada Global Service & Support: 1-844-832-1809

Contact Dexcom

If you are a clinician and want to learn more about Dexcom’s Continuous Glucose Monitoring Systems, please fill out the form and a Dexcom representative will contact you.

If you are a Dexcom User or Patient, please contact Dexcom here.

The information you provide will be sent securely and subject to the Dexcom Terms of Use and Privacy Policy.