We are committed to ensuring that you and your patients have a positive experience using Dexcom Continuous Glucose Monitoring (CGM) Systems.
Dexcom CARE team
As part of our efforts to help empower patients to manage their diabetes, the Dexcom CARE program offers free continuous glucose monitoring (CGM) guidance from a special team of certified diabetes educators (CDE) and other healthcare providers.
This curated team of clinical account trainers and CDEs are here to support your clinic and help patients get started with their Dexcom CGM Systems. Dexcom CARE representatives are accessible via phone or video consultations, helping you maximize the features and benefits of Dexcom CGM in an interactive way.
- Phone Consultation: 1-877-339-2664
- Video Consultation: 1-877-339-2664
- Monday-Friday, 6:00 am to 5:00 pm PST
- Saturday, 7:00 am to 1:30 pm PST
- Subject to change
Global service and support
Our Global Service and Support specialists are available to provide you with product support and troubleshooting.
- USA global service and support: 1-844-607-8398
- Canada global service and support: 1-844-832-1809