Diabetes Education and Research

Research Programs

External and Industry-Sponsored Research Program Overviews

You are here

Eligible categories of research:

  • Investigator-initiated studies (IIS)
  • Studies sponsored by non-profit groups or other research consortiums (e.g. Artificial Pancreas groups)

Requesting Party

  • Any investigators, organizations, or groups requesting research support from Dexcom will serve as the sponsor of the proposed study.
  • Requesting parties will be expected to perform the responsibilities of ‘sponsor’ as defined by the United States Code of Federal Regulations (21 CFR, Subpart D) and ICH Guidelines for Good Clinical Practices (GCP) concerning Sponsor Responsibilities, as applicable. Sponsor responsibilities include, but are not limited to:                     
  • Designing the protocol and conducting the scientific investigation
  • Understanding and complying regulatory requirements
  • Device tracking and accountability
  • Monitoring the study

Reporting safety data to regulatory authorities, the IRB/EC, and Dexcom, as applicable

Registering the study on a public web site or any other venue required by law (e.g. www.clinicaltrials.gov), as applicable


  • May provide limited scientific, technical, data analysis or training assistance related to Dexcom technology but does not design, conduct, or supervise the study.
  • Dexcom will perform scientific review of study-related materials before committing to any support, including verification, that research has been submitted to/approved by proper regulatory bodies (e.g. IRB, EC, and FDA, as applicable).
  • Dexcom may support eligible studies by providing Dexcom products at discounted rates and/or project funding, depending on the scope of the project.


How to Submit a Project Request to Dexcom

  • Electronic submissions should be submitted through Dexcom’s External Research web portal (SteepRock).
  • Please allow approximately 8-10 weeks for Dexcom to review and contact you about your initial submission.


Web Portal: http://www.dexcom-exrp.com/

Users must first set up an account from which they will be able to submit and track all projects.


Program Snapshot

Please refer to the Dexcom External Program Quick Reference Guide.



Dexcom will process any submitted research information only for the purposes of evaluating the submission and administering any resultant ongoing relationship with the potential study sponsor, and otherwise in accordance with the Dexcom Privacy Policy. For more information, view Dexcom's Privacy Policy.



Dexcom Safety Information: provides approved Indications for Use, Contraindications, Warnings, Precautions, and Cautions for Dexcom products.

Dexcom Product Information: provides links to instructions for use, video tutorials, and others education materials available for Dexcom products.

International: provides information about global availability of Dexcom products.

CGM Library: a collection of clinical references and links to abstracts of important recent CGM studies.

FDA Website: the US Food and Drug Administration provides comprehensive information related to good clinical practices for clinical trials

NIH Clinical Trials: the US National Institutes of Health provides a registry of federally and privately supported clinical trials conducted in the US and globally.


Contact Information

Research Program Questions

Any questions related to submitting projects to Dexcom’s External Research program can be directed to: clinicalresearch@dexcom.com.

Study Orders

Study orders can be submitted to clinicalorders@dexcom.com

Study Support Questions

To contact Dexcom Study Support for questions/assistance related to product use in a current study:

Dexcom Study Support EmailIntl.StudySupport@dexcom.com

Dexcom Study Support Phone:

  • 1-866-352-3678 (US Toll-Free), or
  • +44 131 464 5910 (if calling from outside US)

Industry-Sponsored Research

As leaders in CGM, Dexcom’s Corporate Accounts team works with industry and 3rd party groups to share knowledge, risks, and successes to implement and support Dexcom solutions in their own clinical research programs. Our team has extensive experience to identify the best tools for your needs and work collaboratively to meet requested goals.


Contact Us

To start a discussion about your opportunity, please reach out to us at corporateaccounts@dexcom.com.