Does my patient need to have a cellular plan for their Apple Watch to be able to use the Direct to Watch Feature?

No. A cellular plan isn’t required to connect a user’s Dexcom G7 sensor to your watch. The sensor connects to their Apple Watch using Bluetooth.

To use Direct to Watch, your patients must have the following:

  • Apple Watch 6 or later, running watchOS 10 or later
  • iPhone running iOS 17
  • Must have Dexcom G7 App version 2.1 or later 

To view a list of compatible Apple Watches, visit this FAQ: HERE

*Smart device sold separately. To view a list of compatible devices, visit dexcom.com/compatibility.   

 

Contact Us

If you are a healthcare provider and want to learn more about Dexcom, please fill out the form and a representative will contact you. If you are a Dexcom User or Patient, please contact Dexcom here.

Contact Reason

Please note: To ensure a successful transaction, please provide information that matches the Provider’s medical license information. A valid business address is required for a request to be fulfilled.

Do not include prefix (Mr., Mrs., Dr.)
As listed on Provider’s medical license (no MD, Jr., Sr.)
Please use the Provider’s NPI
Please provide Facility/Office address Only- We will not ship to home address
Is your patient on a connected pump device?

 

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