I didn’t receive my code for Multifactor Authentication (MFA). What should I do?

If you did not receive your code:​

  • Confirm you’re checking the email linked to your Clarity login.​
  • Check spam/junk folders.​
  • Codes expire after ten minutes for security. Click “Resend code” once available.​

If you continue to have difficulty, please contact Dexcom Technical Support at: 1 (844) 607-8398

Dexcom healthcare provider

Request a representative visit or G7 15 Day or G7 samples