My patient is currently on Dexcom G6 and t:slim X2 with Control-IQ technology (software version 7.7 or later). How do they upgrade to be able to connect Dexcom G7?

If your patient is getting Dexcom CGM supplies through:

Durable Medical Equipment (DME) Distributor
Dexcom G7 sensors that are compatible with the t:slim X2 pump are now available at Durable Medical Equipment distributors. Have your patient reach out to them and mention that they would like to upgrade to Dexcom G7. Make sure your patient tells them they are on a Tandem automated insulin delivery system.

Pharmacy
Compatible Decom G7 sensors are expected to be available through pharmacy early January 2024. If your patient would like to to upgrade now, send an order for Dexcom G7 to a DME distributor.

Contact Us

If you are a healthcare provider and want to learn more about Dexcom, please fill out the form and a representative will contact you. If you are a Dexcom User or Patient, please contact Dexcom here.

Contact Reason

Please note: To ensure a successful transaction, please provide information that matches the Provider’s medical license information. A valid business address is required for a request to be fulfilled.

Do not include prefix (Mr., Mrs., Dr.)
As listed on Provider’s medical license (no MD, Jr., Sr.)
Please use the Provider’s NPI
Please provide Facility/Office address Only- We will not ship to home address
Is your patient on a connected pump device?

 

By choosing to request info, you are granting Dexcom, Inc. permission to process your personal information to send you additional information and promotional communications related to Dexcom products. You may opt-out of these communications at any time. Dexcom respects the privacy and confidentiality of your personal information. The information you provide will be sent securely and subject to the Dexcom Terms of Use and Privacy Policy.