Is a prescription required when providing a Dexcom sample to a patient?

A prescription is required for the Dexcom G6 CGM System, as part of the Dexcom sample experience. Simply ePrescribe to ASPN.

Is the Dexcom G6 sensor inserted in the office or at home?

The Dexcom sample experience does not require any in-office training; a patient can apply the Dexcom G6 sensor on their own by following the instructions for use.

I need some help with Dexcom Clarity in my clinic. Who can help?

For all frequently asked questions about Dexcom Clarity, visit our FAQ page online at provider.dexcom.com/faqs-categories/dexcom-clarity.  

If you require additional support, you can reach out to your Territory Business Manager, who will introduce you to a Dexcom Clinical Account Manager. Healthcare providers can go to provider.dexcom.com/veterans to request Dexcom Territory Business Manager to support their clinic.

How can I request a Dexcom G6 demo kit for my clinic?

A healthcare provider can request a Dexcom G6 demo kit from their Territory Business Manager. If they do not yet have a sales contact, healthcare providers can go to provider.dexcom.com/veterans to request Dexcom sales support in their clinic. 

Where can patients go to get more information?

Patients can go to dexcom.com/veterans to learn more about Dexcom G6 availability at the Veterans Affairs. 

Where can Healthcare providers get more basic Dexcom G6 information for veterans?

Healthcare providers can go to provider.dexcom.com/veterans to learn more about Dexcom G6 for veterans. 

If a patient cannot pick up their Dexcom G6 at the Veterans Affairs pharmacy, can it be delivered to them?

Yes. If a patient has VA pharmacy coverage, a healthcare provider can specify that this order should be filled via mail order when e-prescribing.  

Can a healthcare provider for the Veterans Affairs prescribe via telehealth?

Yes, a healthcare provider can prescribe Dexcom G6 for a Veterans Affairs patient if the patient meets the qualifying criteria.*

 

*For a complete description of Veterans Affairs coverage criteria and additional information, please see the Department of Veterans Affairs Criteria for Use Memorandum, January 31, 2019. A patient must be seen at a VA healthcare facility or a VA Community Care Network clinic to be eligible to receive coverage.

Disclaimer: CGM coverage and reimbursement information is being provided on an “as is” basis at the time of publication, with no express or implied warranty of any kind, and should be used solely for informational purposes. All coding, coverage policies, and reimbursement information are subject to change without notice. Coverage for CGM depends on a variety of factors, and coverage conditions will apply. Not all patients will be covered for Dexcom G6 or any other CGM device. Dexcom, Inc. does not represent or guarantee coverage under any applicable payor, program, or plan. The information provided herein does not constitute professional or legal advice on coverage or reimbursement and should be used at your sole liability and discretion. Dexcom, Inc. does not represent or warrant that any of the information being provided is true or correct and you agree to hold Dexcom, Inc. harmless in the event of any loss, damage, liability, expense, or claim arising from your use or reliance on this coverage or reimbursement information for billing purposes. Before submitting any claims for reimbursement to any payor, it is the provider’s sole responsibility to verify compliance with the payor’s current coverage conditions.

Last updated November 20,2020.

Is the Dexcom G6 Pro Continuous Glucose Monitoring (CGM) System available at the Veterans Affairs pharmacy?

No, Dexcom G6 Pro can only be purchased by healthcare providers. For more information on how to order the Dexcom G6 Pro for your clinic, please visit provider.dexcom.com/products/dexcom-g6-pro.

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