Is Clarity web available in Spanish?

Clarity web only supports English, and you can only view Clarity reports in English. You can use the translate function on your browser to view any webpage in the language of your choice. The Clarity app is available in Spanish when you set your phone’s language setting to Spanish.

Are the Follow and Clarity apps available in Spanish?

The Follow app only supports English. Clarity app is available in Spanish when you set your phone’s language setting to Spanish.

How do I view the G6 App in Spanish?

The G6 app supports English and Spanish in G6 app v1.10.0 and above. To view your app in Spanish, go to your phone’s settings and change your language setting to any of the Spanish dialect options. The G6 app will automatically switch to displaying in Spanish.

What does my patient need to know to successfully begin and complete the Dexcom sample experience?

For the best and most engaging experience, remind your patient to visit dexcom.com/hello to get started with their first Dexcom G6. This will initiate their digital experience and help guide them along their 10-day journey. In addition, a patient instruction card will be available to provide more information and helpful tips.

Is a prescription required when providing a Dexcom sample to a patient?

A prescription is required for the Dexcom G6 CGM System, as part of the Dexcom sample experience. Simply ePrescribe to ASPN.

Is the Dexcom G6 sensor inserted in the office or at home?

The Dexcom sample experience does not require any in-office training; a patient can apply the Dexcom G6 sensor on their own by following the instructions for use.

I need some help with Dexcom Clarity in my clinic. Who can help?

For all frequently asked questions about Dexcom Clarity, visit our FAQ page online at provider.dexcom.com/faqs-categories/dexcom-clarity.  

If you require additional support, you can reach out to your Territory Business Manager, who will introduce you to a Dexcom Clinical Account Manager. Healthcare providers can go to provider.dexcom.com/veterans to request Dexcom Territory Business Manager to support their clinic.

How can I request a Dexcom G6 demo kit for my clinic?

A healthcare provider can request a Dexcom G6 demo kit from their Territory Business Manager. If they do not yet have a sales contact, healthcare providers can go to provider.dexcom.com/veterans to request Dexcom sales support in their clinic. 

Where can patients go to get more information?

Patients can go to dexcom.com/veterans to learn more about Dexcom G6 availability at the Veterans Affairs. 

Dexcom healthcare provider

Request a representative visit or G7 15 Day or G7 samples