Yes, the Dexcom Follow app works the same way as it did with the Dexcom G6 app on compatible smart devices. 

• New Followers don’t need to have the Dexcom G7 app on their smartphone. They only need to download the Dexcom Follow app from the Apple App Store or Google Play Store. 

• Existing Followers don’t need to download the Dexcom Follow app again if it’s already installed on their smartphone. When a Dexcom G6 user who uses the Share feature of their Dexcom G6 app upgrades to Dexcom G7 and the Dexcom G7 app, existing Followers come with them. Followers should be able to continue monitoring their Sharer with no extra steps. 

No update is needed. Clarity clinic account users will automatically see their patient’s Dexcom G7 data when sharing is enabled. 

Yes, Dexcom G7 works with Dexcom Clarity.  Healthcare professionals and patients who used Dexcom Clarity with Dexcom G6 do not need to register again. The G7 app also conveniently integrates a Clarity data summary (called the Clarity card) into the home screen for quick and easy insights.  

In the receiver, patients can track insulin doses, food, and BG meter values. Patients can also edit and delete events. They can also calibrate using the receiver events menu. They can’t edit, delete, or enter past calibrations. 

If your patient is having trouble pairing their receiver to their sensor, they can try pairing again but keep the sensor within 3 feet of the sensor. Remove any obstacles between them, like walls, water, and their body. 

The new Dexcom G7 receiver is indicated as optional so patients do not need to purchase the receiver if they are going to use their compatible smartphone as their display device. If patients would like a receiver as an alternate display option, they will need to purchase the newly redesigned G7 receiver. 

Medicare and some Medicaid plans require patients to purchase the receiver since they require patients to use the receiver along with a compatible phone at this time.  

Patients have the option to use only the Dexcom G7 app on a compatible smart device, only the receiver, or both at the same time. The only exception is that Medicare coverage requires use of receiver. 

Like G6, the G7 sensors are less accurate on day 1 and usually improve within 24 hours.

G6 is factory calibrated. Unlike G6 sensors, the G7 sensors are pre-programmed with the factory calibration setting so that no user sensor code entry is required. However, users will still need to enter the 4-digit pairing code provided on the cap of each new Dexcom G7 applicator to pair a sensor to their compatible smart device or receiver. 

Users must end the Dexcom G7 sensor session or grace period before they start a new sensor. It can be ended one of two ways: 

• Automatically, when the grace period ends (they’ll receive an alert letting them know) 

• Manually, before the grace period ends