My patient receives healthcare from the VA and is new to Dexcom and Tandem. How do I get them started on Dexcom G7 and the t:slim X2 pump?

Dexcom G6 sensors are compatible with the t:slim X2 pump and are currently available through the VA pharmacy.  Please send your patients prescription for Dexcom G6 to the pharmacy and have your patient submit an order for t:slim X2 to the prosthetics department.

My patient already has a Dexcom order on file at a DME distributor. Do I need to write a new order for my patients to upgrade to Dexcom G7?

Your patient's DME distributor may be able to use the current order on-file to upgrade to Dexcom G7. The DME distributor can confirm if a new order is needed to upgrade. If a new order is needed, the distributor can fax a request to you for a Dexcom G7 order.

When is my patient eligible to order Dexcom G7?

Your patient's current DME distributor can confirm when they are eligible to fill the next order for CGM supplies. 

Can a patient wear G6 and G7 at the same time?

No, you cannot wear them at the same time.

What are the features and benefits of Dexcom G7?

60% smaller, all-in-one, discreet wearable, easier to use with fewer components than the Dexcom G6

30-minute warmup time  

Improved accuracy (overall MARD of 8.2%)

10 days wear + 12-hour grace period    

Indicated for wear on the back of the upper arm for ages 2 years and older and also the upper buttocks for ages 2 – 6 years old. The Tandem t:slim X2™ Insulin Pump is indicated for ages 6 years and older.

What do I do for patients who do not have DME coverage for Dexcom G7?

The wait will be over soon.  We expect the compatible Dexcom G7 to be available at pharmacy in early January 2024.

Why is the Dexcom G7 that is compatible with the t:slim X2 only available at DME?

This is a phased launch and we are starting with distributors and it will be available in pharmacy early January 2024.

How do I prescribe my patient a compatible Dexcom G7 that connects with the t:slim X2 insulin pump?

At this time, compatible Dexcom G7 sensors will only be available through Durable Medical Equipment (DME) distributors. 
Please send an order for Dexcom G7 and the Tandem t:slim X2 insulin pump to a DME distributor.  Compatible Dexcom G7 sensors will be available through pharmacy early January 2024.

My patient is currently on Dexcom G6 and t:slim X2 with Control-IQ technology (software version 7.7 or later). How do they upgrade to be able to connect Dexcom G7?

If your patient is getting Dexcom CGM supplies through:

Durable Medical Equipment (DME) Distributor
Dexcom G7 sensors that are compatible with the t:slim X2 pump are now available at Durable Medical Equipment distributors. Have your patient reach out to them and mention that they would like to upgrade to Dexcom G7. Make sure your patient tells them they are on a Tandem automated insulin delivery system.

Pharmacy
Compatible Decom G7 sensors are expected to be available through pharmacy early January 2024. If your patient would like to to upgrade now, send an order for Dexcom G7 to a DME distributor.

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