My patient already has a Dexcom order on file at a DME distributor. Do I need to write a new order for my patients to upgrade to Dexcom G7?

Your patient's DME distributor may be able to use the current order on-file to upgrade to Dexcom G7. The DME distributor can confirm if a new order is needed to upgrade. If a new order is needed, the distributor can fax a request to you for a Dexcom G7 order.

My patient already has a Dexcom G6 order at pharmacy. Do I need to write a new prescription for my patients to upgrade to Dexcom G7?

Yes.  Please send a new prescription for Dexcom G7 to the pharmacy for your patients to upgrade.

When is my patient eligible to order Dexcom G7?

Your patient's current DME distributor or pharmacy can confirm when they are eligible to fill the next order for CGM supplies. 

My patient receives healthcare from the VA and is new to Dexcom and Tandem. How do I get them started on Dexcom G7 and Tandem Mobi?

Please send a prescription for Dexcom G7 to the VA pharmacy and to submit an order for Tandem Mobi to the prosthetics department.

My patient receives healthcare from the VA and is currently on Dexcom G6 and Tandem Mobi. How do I get them upgraded to G7?

Please send a prescription for Dexcom G7 to the VA pharmacy.

How can I get my patient started with Dexcom G7 and the Tandem Mobi if they're currently not on a pump OR on another AID system?

You will need to write a prescription for the Dexcom G7 and another for the Tandem Mobi.

What are the features and benefits of Dexcom G7?

60% smaller, all-in-one, discreet wearable, easier to use with fewer components than the Dexcom G6

30-minute warmup time  

Improved accuracy (overall MARD of 8.2%)

10 days wear + 12-hour grace period    

Indicated for wear on the back of the upper arm for ages 2 years and older and also the upper buttocks for ages 2 – 6 years old.   

Dexcom healthcare provider

Request a representative visit or G7 15 Day or G7 samples