Request a representative visit or G7 15 Day or G7 samples
Will all Dexcom G7s work with the iLet Bionic Pancreas?
Yes
Who do I call if I or my patient has an issue with updating the iLet?
After they download the updated app, they will be able to update the firmware to use Dexcom G7
Who do I call if I or my patient has an issue with updating the iLet?
Call customer service at 1-855-745-3800 and they can help you walk through the steps.
I'm new to Dexcom and Beta Bionics. How do I get my patient the Dexcom G7 and iLet pump?
The integration of Dexcom G7 and Beta Bionics iLet is now available. Send an order for Dexcom G7 and iLet to Beta Bionics through Parachute (or fax if they don't have Parachute - Fax: 800-786-0720)
When will my patient be eligible to order Dexcom G7?
Call your DME distributor or pharmacy to find-out when your patients insurance will allow you to fill your next order for CGM supplies.
My patient already has a Dexcom G6 prescription at the pharmacy. Does I have to write a new prescription for G7?
Yes, Dexcom G7 CGM system still requires a pharmacy prescription even if your patient is currently on Dexcom G6. Send the pharmacy a new prescription for Dexcom G7 for your patient.
Learn more about how to prescribe the Dexcom G7 CGM system to help get your patients started.
My patient already has a Dexcom order on file at a DME distributor. Does I have to write a new order for G7?
Your DME distributor may be able to use your current order on-file to upgrade you to Dexcom G7. Call your DME distributor to confirm if you need you to send a new order for Dexcom G7.
My patient is currently on Dexcom G6 and Beta Bionics iLet. How do I upgrade them to be able to connect Dexcom G7?
Send a prescription for Dexcom G7 to their pharmacy or DME provider where you obtain your Dexcom supplies.
To upgrade, existing iLet Bionic Pancreas users can download the updated iLet app from the Apple app or Google Play stores. Once they have updated their iLet app, they will be able to update the firmware on their iLet. During setup, users will have a choice of either Dexcom G6 or G7 when connecting a sensor.
When is the integration of iLet with Dexcom G7 available?
Monday, December 18, 2023
Claudia – T2D with hypoglycemia
Patient background
Claudia, a 72-year-old female who lives alone and loves to garden. She has a history of level 3 hypoglycemia that required assistance.
Current treatment: Glipizide and metformin
Current A1C: 7.4%
Scenario
Claudia was planting flowers in her yard when she felt shaky and decided to sit down. A neighbor saw her sitting and looking disoriented and went over to see if she was ok. Claudia said she needed juice or the sugar tablets, which her neighbor quickly retrieved from her kitchen. She drank 4 ounces of juice and ate 2 glucose tabs. Once she felt a bit better, she realized she took her sulfonylurea at lunchtime but got sidetracked planting before she ate. She knew she had experienced very low glucose and decided to call her doctor to discuss.
She went in for an appointment the next day and told her doctor she’s had similar episodes before, and thinks she might have also been low those other times. Her doctor documented in the office visit note that Claudia has had level 3 hypoglycemia that required assistance, then prescribed Dexcom G7. She started on Dexcom G7 as soon as her shipment arrived.
Why Dexcom G7 was prescribed
Expanded Medicare coverage criteria* includes level 3 hypoglycemic events that require assistance and are documented in the office note.
How Dexcom CGM helped
Claudia now uses Dexcom G7 consistently and gets alerts if her glucose drops quickly or will be urgently low soon, so she can take action to avoid hypoglycemia. She also gets a low alert that she set to go off when she drops to 85 mg/dL.
Another feature of Dexcom G7 that Claudia says eases her mind and gives her comfort is that the Dexcom G7 mobile app allows her to share her CGM data with up to 10 followers.|| At this time, her neighbor and daughter follow her and get alerted if she is low so they can check in on her.